For questions about an existing order (including payment, shipping, returns) or for help placing a new order, please email us at hello@shopduster.com. Include your name, order number, and preferred method of communication (email, text, or phone call).

Our team is available Monday-Friday from 9am to 5pm PST. We are closed on weekends and U.S. federal holidays.

We'll get back to you with an email reply within two business days. In the meantime, we recommend viewing our FAQ.

General Information

General Inquiries

hello@shopduster.com

Support with Orders

orders@shopduster.com